State Farm® Insurance Agent Chris Hallberg

"Chris and his team are absolutely out of this world! Any question I’ve had over the last 4+ years has been able to be answered quickly and accurately! The customer service is always top notch, and I leave every interaction feeling like I fully understand exactly what is going on! Chris and his team also care deeply about their community. Chris was one of the very first customers to walk in the door to my small business. Not because he wanted to sell me a policy, but because they support their local community! My insurance needs have changed over the years, but I always know that they’re absolutely covered because of who I have working hard for me!"

"Chris’s office, and notably one of the guys that work with him Anthony… helped me to navigate the sometimes confusing world of insurance companies. It really does help to have a local agent who is accountable to YOU vs calling into a generic customer service dept. Anthony has helped us numerous times in this manner. If you want an agent where the entire team is on board with being accountable to the customer , Chris Halberd’s office is the way to go. Ask for Anthony!!"

"I’ve had the worse experience from this agency, I switched insurance companies to “save money” apparently. They send me a promotion for drive and safe and I never received it to my new address, which I cancelled 3 months after. I had to pay the fees of the discount that I got for those 3 months. My original price was only lasted 2 months after that it went up $10 besides the fees from drive and safe, supposedly cause I had changed address. Months later it went up $30 at the renewal without getting notified on the new price, they said it went up $30 due to a change in address which had already been added months back and also another $30 for another drive and safe fee which I had cancelled months back and paid the fees and some how I have to pay the fees again. I spoke to a representative and they said someone in after hours changed the drive and safe but they didn’t do it or couldn’t change it so I had to pay the fees although it was their fault. At this point I’m loosing money, and time calling back in forth about price increasing (keep in mind I haven’t had no accident, no tickets, and only changed address the first two months of the month initial policy) I definitely regret switching to this agency. I would not recommend to any close friends or family members. Maybe I’ll look into my old insurance company that never had price increases for three years."

"This is my first experience with State Farm insurance and Anthony has been nothing but the best! He is always helpful and understanding of urgency when it comes to the auto insurance. I’ve been using State Farm for over a year now. My experience with this office is wonderful and I’m recommending them to everyone I know in Charlotte. They sure understand customer service and want their customers happy with the services."

"I wish I could rate Chris at a 0. This is by far the worse service I’ve received in my 27 years of life. To start from the very beginning Chris spelled my name wrong on my policy, and for my email. So not only did it take 3 calls back to get my insurance information, but when it was finally received my name was spelt wrong everywhere. Because if this insanely careless mistake on his behalf the DMV was unable to verify my identity and my insurance was downgraded from full coverage to liability, and I got a bill for 500 dollars in the mail. Do you think I was contacted to let me know there was any kind of issue? I absolutely was not so getting the $500 bill in the mail was a fun surprise. After calling roughly 6 times I finally was able to get someone to speak to me. Of course they tell me everything is fine and no one knows why there is this $500 bill. I then get an email saying they need a copy of my drivers license (weeks after I sign up for my policy.) with no explanation as to why they need it. I had to inquire yet again what the problem was. Turns out due to his mistake with my name everything has to be confirmed with the DMV again. Another inconvenience but I was hoping it would all be handled from there. NOPE. I then log on to see my bill is much smaller than it should be from my initial conversations. So I call the office yet again and yet again Chris is unavailable. The poor guy who answered the phone could barely tell me what was going on because my account was so screwed up. But after being on the phone for about 45 minutes I was told I would get a call back fro Chris In The next few days and that whenever the dmv confirmed my identity I would retroactively be granted the full coverage I originally signed up for. Not longer to my surprise at this point, I didn’t get a call back. And I somehow still only have liability when I go to pay my January bill. This is when I called for the last time, the person who answered the phone couldn’t help me but swore I would get a call back from Chris this time! Can anyone guess what I didn’t receive? That’s right! A call back! I got a really fun letter in the mail from the DMV letting me know that my insurance has been canceled and I need to contact them immediately. I came to my senses this morning and called State Farm to complain and get a new agent So I’ll leave you with this, if you somehow get router to this office, run away fast or you too could be dealing with the hell I have been for the last 3 months."

"Its bren 4 days since i sign my tiyyle over and have not received my monry so they expect my to return my rental and have nooooo car to work in wat kind of business is this theen chris lied and told me it would b over night and here it is tuesday have not herd from anybofy"