Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Gaiko

Jennifer Gaiko

March 1, 2024

5  out of  5 rating by Jennifer Gaiko
"Love this service: quick, precise, and always advising me well."
Profile photo of Brittany Baugher

Brittany Baugher

February 27, 2024

5  out of  5 rating by Brittany Baugher
"I can’t say enough great things about Anthony and the Chris Hallberg team. Anthony walked me through all of my insurance changes, confirmed details every step of the way, and didn’t skip a beat when I asked for different quotes. Thank you, Anthony! Insurance is a necessity, but can be extremely nuanced. You made my experience enjoyable, quick, and I was able to save money!"
Profile photo of Lindsey Sweitzer

Lindsey Sweitzer

January 2, 2024

5  out of  5 rating by Lindsey Sweitzer
"Jacqueline went above and beyond to help me get an auto policy set up really quickly for my new car so I could drive it off the lot today!! Even through the technical difficulties, she was communicative and made it happen!! Thank you so much Jacqueline!"
Profile photo of kyle deck

kyle deck

August 16, 2023

5  out of  5 rating by kyle deck
"Chris and his team are absolutely out of this world! Any question I’ve had over the last 4+ years has been able to be answered quickly and accurately! The customer service is always top notch, and I leave every interaction feeling like I fully understand exactly what is going on! Chris and his team also care deeply about their community. Chris was one of the very first customers to walk in the door to my small business. Not because he wanted to sell me a policy, but because they support their local community! My insurance needs have changed over the years, but I always know that they’re absolutely covered because of who I have working hard for me!"
Profile photo of Chaela Harris

Chaela Harris

August 3, 2023

5  out of  5 rating by Chaela Harris
"Anthony is always professional and informative when we speak. Only been with the agency for about a year now and don't think I'll switch anytime soon"
Profile photo of Dan Johnson

Dan Johnson

August 1, 2023

5  out of  5 rating by Dan Johnson
"Chris’s office, and notably one of the guys that work with him Anthony… helped me to navigate the sometimes confusing world of insurance companies. It really does help to have a local agent who is accountable to YOU vs calling into a generic customer service dept. Anthony has helped us numerous times in this manner. If you want an agent where the entire team is on board with being accountable to the customer , Chris Halberd’s office is the way to go. Ask for Anthony!!"
Profile photo of 88prfrance


July 28, 2023

5  out of  5 rating by 88prfrance
"Responsive and always goes above and beyond to help his clients. If you’re looking for insurance you need to give Chris a call!"
Profile photo of Austin Huskins

Austin Huskins

July 26, 2023

5  out of  5 rating by Austin Huskins
"Chris is an awesome person inside and out. He is very knowledgeable and will take great care of you. His team is top notch. Don’t hesitate to give him a call!"
Profile photo of Shayna Leeper

Shayna Leeper

June 16, 2023

5  out of  5 rating by Shayna Leeper
"My family has been with them for a long time. You will be treated like family, not just a customer. They are the most professional, caring, and empathetic people ever. Willing to work with you and go the extra mile! Keep doing what you all are doing!"
Profile photo of Angie Craig

Angie Craig

April 27, 2023

5  out of  5 rating by Angie Craig
"Anthony was amazing he knows Hus job well and was able to help in minutes. Would recommend to everyone"
Profile photo of Jose Gavidia

Jose Gavidia

December 31, 2022

5  out of  5 rating by Jose Gavidia
"I like State farm great insurance company...."
Profile photo of Eduardo Moreno

Eduardo Moreno

December 9, 2022

1  out of  5 rating by Eduardo Moreno
"I’ve had the worse experience from this agency, I switched insurance companies to “save money” apparently. They send me a promotion for drive and safe and I never received it to my new address, which I cancelled 3 months after. I had to pay the fees of the discount that I got for those 3 months. My original price was only lasted 2 months after that it went up $10 besides the fees from drive and safe, supposedly cause I had changed address. Months later it went up $30 at the renewal without getting notified on the new price, they said it went up $30 due to a change in address which had already been added months back and also another $30 for another drive and safe fee which I had cancelled months back and paid the fees and some how I have to pay the fees again. I spoke to a representative and they said someone in after hours changed the drive and safe but they didn’t do it or couldn’t change it so I had to pay the fees although it was their fault. At this point I’m loosing money, and time calling back in forth about price increasing (keep in mind I haven’t had no accident, no tickets, and only changed address the first two months of the month initial policy) I definitely regret switching to this agency. I would not recommend to any close friends or family members. Maybe I’ll look into my old insurance company that never had price increases for three years."
Profile photo of Josue Valle

Josue Valle

November 30, 2022

1  out of  5 rating by Josue Valle
"Es el seguro más basura que eh conocido me dieron en pérdida total un carro nuevo que solamente había que repararle el bumper de enfrente y lo dieron en pérdida total y no quieren pagar lo que el carro vale"
Profile photo of T Wer

T Wer

September 13, 2022

5  out of  5 rating by T Wer
"This is my first experience with State Farm insurance and Anthony has been nothing but the best! He is always helpful and understanding of urgency when it comes to the auto insurance. I’ve been using State Farm for over a year now. My experience with this office is wonderful and I’m recommending them to everyone I know in Charlotte. They sure understand customer service and want their customers happy with the services."
Profile photo of Omar I

Omar I

August 3, 2022

5  out of  5 rating by Omar I
"Love working with the team here! Jacqueline Inglis has been a delight to work with, she's very responsive and always answers all of my questions."
Profile photo of Deon Cousar I

Deon Cousar I

May 31, 2022

5  out of  5 rating by Deon Cousar I
"Super Professional!! Agent was helpful with making sure I had the best option available... Thanks state farm!"
Profile photo of Tanya Parks

Tanya Parks

December 20, 2021

5  out of  5 rating by Tanya Parks
"So far I have had great experiences with this agency. Anthony did due diligence with assisting me with my concerns."
Profile photo of Cynthia Wallace

Cynthia Wallace

October 18, 2021

5  out of  5 rating by Cynthia Wallace
"Chris and his staff provide exceptional service. I would recommend to anyone looking for insurance."
Profile photo of Hayley Williams

Hayley Williams

February 3, 2021

1  out of  5 rating by Hayley Williams
"I wish I could rate Chris at a 0. This is by far the worse service I’ve received in my 27 years of life. To start from the very beginning Chris spelled my name wrong on my policy, and for my email. So not only did it take 3 calls back to get my insurance information, but when it was finally received my name was spelt wrong everywhere. Because if this insanely careless mistake on his behalf the DMV was unable to verify my identity and my insurance was downgraded from full coverage to liability, and I got a bill for 500 dollars in the mail. Do you think I was contacted to let me know there was any kind of issue? I absolutely was not so getting the $500 bill in the mail was a fun surprise. After calling roughly 6 times I finally was able to get someone to speak to me. Of course they tell me everything is fine and no one knows why there is this $500 bill. I then get an email saying they need a copy of my drivers license (weeks after I sign up for my policy.) with no explanation as to why they need it. I had to inquire yet again what the problem was. Turns out due to his mistake with my name everything has to be confirmed with the DMV again. Another inconvenience but I was hoping it would all be handled from there. NOPE. I then log on to see my bill is much smaller than it should be from my initial conversations. So I call the office yet again and yet again Chris is unavailable. The poor guy who answered the phone could barely tell me what was going on because my account was so screwed up. But after being on the phone for about 45 minutes I was told I would get a call back fro Chris In The next few days and that whenever the dmv confirmed my identity I would retroactively be granted the full coverage I originally signed up for. Not longer to my surprise at this point, I didn’t get a call back. And I somehow still only have liability when I go to pay my January bill. This is when I called for the last time, the person who answered the phone couldn’t help me but swore I would get a call back from Chris this time! Can anyone guess what I didn’t receive? That’s right! A call back! I got a really fun letter in the mail from the DMV letting me know that my insurance has been canceled and I need to contact them immediately. I came to my senses this morning and called State Farm to complain and get a new agent So I’ll leave you with this, if you somehow get router to this office, run away fast or you too could be dealing with the hell I have been for the last 3 months."
Profile photo of Joseph Howard

Joseph Howard

January 9, 2021

5  out of  5 rating by Joseph Howard
"They are the best place for insurance and very friendly"
Profile photo of Christian Zapata

Christian Zapata

December 17, 2020

5  out of  5 rating by Christian Zapata
"The best customer service you will find in Charlotte, no matter what they will help you. I recommend them 💯."
Profile photo of Randolph Langford

Randolph Langford

February 17, 2020

5  out of  5 rating by Randolph Langford
"Great service"
Profile photo of Chris Papoi

Chris Papoi

January 27, 2020

5  out of  5 rating by Chris Papoi
"Anything you need they've got you covered."
Profile photo of Ian White

Ian White

January 20, 2020

1  out of  5 rating by Ian White
"Its bren 4 days since i sign my tiyyle over and have not received my monry so they expect my to return my rental and have nooooo car to work in wat kind of business is this theen chris lied and told me it would b over night and here it is tuesday have not herd from anybofy"
Profile photo of Sha'Reika Latimore

Sha'Reika Latimore

October 12, 2019

4  out of  5 rating by Sha'Reika Latimore
"Friendly and helps with discounts. Awesome people."