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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Barrett

October 31, 2024

5  out of  5
rating by Michael Barrett
"Great customer service. No issues with helping out."
We responded:
"Michael, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Chris"
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Michelle Young

October 29, 2024

5  out of  5
rating by Michelle Young
"Anthony was so kind and helpful! He guided me through the entire process!"
We responded:
"Michelle, I’m happy to hear Anthony took such great care of you! - Chris"
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Hotspot Hotspot

October 24, 2024

5  out of  5
rating by Hotspot Hotspot
"Chris did awesome job he has Hospitality keep him on your team thank you Chris For your help"
We responded:
"Hello, Thank you for taking the time to share such positive feedback with us! - Chris"
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Albert Mccoy

October 18, 2024

5  out of  5
rating by Albert Mccoy
"First thing I will say Chris hallberg state farm have one helluva crew. I was with them before and use to be helped all the time by Anthony who is one helluva professional person. Then I decided to go back to Chris and the crew and then I meet Jimmy. LISTEN paying insurance is one thing but when u actually have a full understanding of your insurance and how it works makes things alot more easy going and happy to know a person like Jimmy goes in depth in explaining whatever it is you need help understanding. Why pay insurance if it's not dealing with top notch help and the highest level of professionalism. Forget geico the frog is crooked, and over look Allstate and the others they just out to rush you off into the wilderness. Sign up with Chris hallberg and the crew and ask for Jimmy he will take good care of you. If you can't reach him call back until you do trust me it's worth it. 💪🏿"
We responded:
"Albert, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Chris"
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Jagan Singh

October 17, 2024

5  out of  5
rating by Jagan Singh
"Awesome and trustworthy crew here that looks out for your best interests! Highly recommended!"
We responded:
"Jagan, thank you for the fantastic review! We’re so glad to hear that you felt supported by our team. Your trust means everything to us, and we’re here for all your insurance needs. We appreciate your recommendation and look forward to assisting you in the future! - Chris"
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Brittany Gathers

October 15, 2024

5  out of  5
rating by Brittany Gathers
"I talked to Anthony and he was very helpful and informative! He was patient and answered all the questions I had. He made my day better."
We responded:
"Thank you so much for your kind words, Brittany! We're thrilled to hear that Anthony was able to assist you and make your day better. Our team strives to provide helpful and informative service, and it's wonderful to know that Anthony met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! - Chris"
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Jennifer Gaiko

March 1, 2024

5  out of  5
rating by Jennifer Gaiko
"Love this service: quick, precise, and always advising me well."
We responded:
"Thank you for the 5-star review, Jennifer! My team and I have very much enjoyed working with you! - Chris "
Profile photo of Brittany Baugher

Brittany Baugher

February 27, 2024

5  out of  5
rating by Brittany Baugher
"I can’t say enough great things about Anthony and the Chris Hallberg team. Anthony walked me through all of my insurance changes, confirmed details every step of the way, and didn’t skip a beat when I asked for different quotes. Thank you, Anthony! Insurance is a necessity, but can be extremely nuanced. You made my experience enjoyable, quick, and I was able to save money!"
We responded:
"Thank you for your kind review about Anthony! He is wonderful and I am happy to hear that you were so well taken care of by him. If there's anything that I can do to improve your experience please don't hesitate to call me at the office. We are always here to help! - Chris"
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Lindsey Sweitzer

January 2, 2024

5  out of  5
rating by Lindsey Sweitzer
"Jacqueline went above and beyond to help me get an auto policy set up really quickly for my new car so I could drive it off the lot today!! Even through the technical difficulties, she was communicative and made it happen!! Thank you so much Jacqueline!"
We responded:
"Thank you so much for the kind words and glad she could help get your new car covered!"
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kyle deck

August 16, 2023

5  out of  5
rating by kyle deck
"Chris and his team are absolutely out of this world! Any question I’ve had over the last 4+ years has been able to be answered quickly and accurately! The customer service is always top notch, and I leave every interaction feeling like I fully understand exactly what is going on! Chris and his team also care deeply about their community. Chris was one of the very first customers to walk in the door to my small business. Not because he wanted to sell me a policy, but because they support their local community! My insurance needs have changed over the years, but I always know that they’re absolutely covered because of who I have working hard for me!"
We responded:
"Kyle, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - Chris "
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C Harris

August 3, 2023

5  out of  5
rating by C Harris
"Anthony is always professional and informative when we speak. Only been with the agency for about a year now and don't think I'll switch anytime soon"
We responded:
"Chaela, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Chris"
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Dan Johnson

August 1, 2023

5  out of  5
rating by Dan Johnson
"Chris’s office, and notably one of the guys that work with him Anthony… helped me to navigate the sometimes confusing world of insurance companies. It really does help to have a local agent who is accountable to YOU vs calling into a generic customer service dept. Anthony has helped us numerous times in this manner. If you want an agent where the entire team is on board with being accountable to the customer , Chris Halberd’s office is the way to go. Ask for Anthony!!"
We responded:
"Dan, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Chris "
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88prfrance

July 28, 2023

5  out of  5
rating by 88prfrance
"Responsive and always goes above and beyond to help his clients. If you’re looking for insurance you need to give Chris a call!"
We responded:
"Thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Chris "
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Austin Huskins

July 26, 2023

5  out of  5
rating by Austin Huskins
"Chris is an awesome person inside and out. He is very knowledgeable and will take great care of you. His team is top notch. Don’t hesitate to give him a call!"
We responded:
"Austin, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Chris"
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Dara DeMauro

July 12, 2023

5  out of  5
rating by Dara DeMauro
"Chris and team are professional and knowledgeable! They are always responsive and helpful!"
We responded:
"Dara, My team and I are always here to serve you and your insurance needs! - Chris"
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Shayna Leeper

June 16, 2023

5  out of  5
rating by Shayna Leeper
"My family has been with them for a long time. You will be treated like family, not just a customer. They are the most professional, caring, and empathetic people ever. Willing to work with you and go the extra mile! Keep doing what you all are doing!"
We responded:
"Thank you Shayna kind words! It's been a pleasure having you and your family insured thru my office!"
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allan caughman

May 10, 2023

5  out of  5
rating by allan caughman
"Excellent customer service from Anthony. He was quick to resolve my issue and I appreciate how professional he was. This is one of the reasons I continue to stay with State Farm"
We responded:
"Allan, We’re grateful for your business! - Chris"
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Angie Craig

April 27, 2023

5  out of  5
rating by Angie Craig
"Anthony was amazing he knows Hus job well and was able to help in minutes. Would recommend to everyone"
We responded:
"Angie, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Chris"
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Arica Hooper

March 31, 2023

5  out of  5
rating by Arica Hooper
"jacqueline Inglis I appreciate her...It was a pleasure speaking to her about my bill she most definitely explained an resolved my issue Thank you so much!!!"
We responded:
"Thank you for the kind words!"
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Marquerita Newman

March 18, 2023

5  out of  5
rating by Marquerita Newman
"They have been very helpful and willing to communicate..."
We responded:
"Marquerita, We appreciate you and your kind feedback! - Chris"
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Revanth Matha

December 31, 2022

5  out of  5
rating by Revanth Matha
"Fantastic customer service. The agents are very responsive."
We responded:
"Revanth, Your kind words made my day! - Chris"
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Jose Gavidia

December 31, 2022

5  out of  5
rating by Jose Gavidia
"I like State farm great insurance company...."
We responded:
"Jose, we appreciate you! - Chris"
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Eduardo Moreno

December 9, 2022

1  out of  5
rating by Eduardo Moreno
"I’ve had the worse experience from this agency, I switched insurance companies to “save money” apparently. They send me a promotion for drive and safe and I never received it to my new address, which I cancelled 3 months after. I had to pay the fees of the discount that I got for those 3 months. My original price was only lasted 2 months after that it went up $10 besides the fees from drive and safe, supposedly cause I had changed address. Months later it went up $30 at the renewal without getting notified on the new price, they said it went up $30 due to a change in address which had already been added months back and also another $30 for another drive and safe fee which I had cancelled months back and paid the fees and some how I have to pay the fees again. I spoke to a representative and they said someone in after hours changed the drive and safe but they didn’t do it or couldn’t change it so I had to pay the fees although it was their fault. At this point I’m loosing money, and time calling back in forth about price increasing (keep in mind I haven’t had no accident, no tickets, and only changed address the first two months of the month initial policy) I definitely regret switching to this agency. I would not recommend to any close friends or family members. Maybe I’ll look into my old insurance company that never had price increases for three years."
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Josue Valle

November 30, 2022

1  out of  5
rating by Josue Valle
"Es el seguro más basura que eh conocido me dieron en pérdida total un carro nuevo que solamente había que repararle el bumper de enfrente y lo dieron en pérdida total y no quieren pagar lo que el carro vale"
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T Wer

September 13, 2022

5  out of  5
rating by T Wer
"This is my first experience with State Farm insurance and Anthony has been nothing but the best! He is always helpful and understanding of urgency when it comes to the auto insurance. I’ve been using State Farm for over a year now. My experience with this office is wonderful and I’m recommending them to everyone I know in Charlotte. They sure understand customer service and want their customers happy with the services."
We responded:
"Thank you so much for those kind words!! We appreciate you!"